Last Updated: October 18, 2016
• HOW DOES THE WEBSITE WORK?
Virgin Cruises views the protection of your privacy as an important responsibility. We are committed to protecting the PII you submit to us through the Website.
We have a philosophy about the way we interact with our users. If you hear from us, we will always aim to be respectful, relevant and appropriate. If at any time you don’t feel we’ve lived up to our philosophy, please let us know straight away by getting in touch with us at firstname.lastname@example.org.
• WHAT INFORMATION DO WE COLLECT IF YOU SIGN UP FOR OUR NEWSLETTER?
If you want to sign up to receive our newsletter we will collect certain PII from you, including: your email address, and name, as well as certain non-PII such as what you are interested in hearing more about from us.
• WILL WE USE YOUR INFORMATION FOR MARKETING?
We may display offers, promotions, products or services on the Website, which we think will interest you based upon the information we collect from you. If you submit content to us, we may use that content in promotions or otherwise as described in our Terms & Conditions for the Website located at www.virginvoyages.com.
• HOW ELSE WILL WE USE YOUR INFORMATION?
We may also use your information for the following purposes:
(a) to help provide services to you;
(b) to send you our newsletter if you have signed up to receive it or otherwise to fulfill your requests;
(c) to carry out surveys occasionally and to analyze our user base — ultimately we want to ensure that the Website provides the types of content that you (our audience) is looking for;
(d) to check whether you are eligible for a competition and to contact you in connection with such a competition;
(e) to comply with an applicable law, regulation or judicial process; or
(f) otherwise as we feel is reasonably necessary to prevent illegal activity or to protect our interests.
• WILL WE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?
Yes, but only if:
(a) you specifically request this, such as when you submit PII to inquire about jobs or submit a job application through the Website (if such functionality is offered by us);
(b) we are required to do so to comply with the law or with the directions of the courts or other authorities;
(c) we feel it is reasonably necessary to prevent illegal activity or to protect our interests; or
(d) it helps our third party service providers to provide and improve our service to you or to carry out surveys and user analysis to understand your needs and preferences. For instance, we will share your PII with our email host and tour newsletter distributor.
We obligate these service providers to agree by contract to keep your PII safe and secure, and to use your PII for the purposes we specify.
We may also share some broader statistics and user profiling information with third parties and other “Virgin” affiliated entities.
• WHAT EFFORTS DO WE MAKE TO SECURE THE WEBSITE?
We have in place industry standard security procedures as to how your PII is stored and used, and to try to prevent any unauthorized access or misuse of it. Our goal is for all of the PII you submit to us through the Website to be located behind a firewall. We take security extremely seriously, but as no system is 100% secure we can’t completely guarantee the protection of your PII, any more than any other organization can. Thus, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or by the unauthorized acts of others.
• WHAT ARE OUR POLICIES REGARDING CHILDREN?
The Website is intended for general use of persons who have reached the age of consent in their jurisdiction of residence, and it is not targeted to anyone under thirteen (13) years of age. Virgin Cruises does not knowingly collect PII from anyone under thirteen (13) years of age. If we learn that we have unwittingly collected PII from anyone under thirteen (13) years of age, we will promptly delete such information from our records.
• DO WE PROVIDE LINKS TO OTHER WEBSITES?
• HOW YOU CAN ACCESS YOUR PII?
You can request, at any time, access to the Personal Information we hold about you. You can write to us by email at email@example.com to make such a request.
• TALK TO US